Rudeness in the H&R Block Business and Career Center

Good Day,

I have to lodge a complaint from the rudeness and unexplainable lack of cooperation I received from a library attendant working this Sunday (1/8/12) at the H&R Bloch Business and Career Center area on the 3rd floor of the main central library system on 14 West 10th St. She said her name was Zia.

I sat down at one of the empty tables which have 4 seats and 2 computers. I sat there reading for about and hour before she assigned another library patron the computer right next to my seat (even though there were many other computers open in the same area of the business center). She then waited another 10 minutes before coming over to me and very curtly asked me to leave since I wasn't using one of the computers. The astonishing thing was that there were multiple computers she could have assigned the other library patron to not to mention there were 4 seats at the table I was reading at! I understand if you have rules that reserve the seats by the computers for those signed in, but to ask a patron to leave when there were multiple open seats (even at the same table) shows a militant mindset that offers neither service nor help in an area of the library that is built to help develop careers. Either way this was one of the worst experiences I have had with the KC library and I wanted you to be aware of the person you have working in the business center. If something of this nature happens again I will look into whether or not this is a pattern of discrimination and if I should file a more formal complaint.