Customer service

Library customer

Customer service: 816-701-3442 during business hours:
Mon. - Wed.: 9:00 a.m. - 9:00 p.m.
Thursday: 9:00 a.m. - 6:00 p.m.
Friday: 9:00 a.m. - 5:00 p.m.
Saturday: 10:00 a.m. - 5:00 p.m.
Sunday: 1:00 p.m. - 5:00 p.m.

Department, staff, and administration phone numbers:
See Contact Us.

General information: 816-701-3400

ADA requests and TDD (Telecommunications Device for the Deaf): 816-701-3403 or 816-701-3400. Please contact us if you need accommodation, and we'll do our best to assist.

Dial-A-Story: (816) 701-3456 for a weekly 3-5 minute children's story.

Space rental: 816-701-3402, space@kclibrary.org, and room rental rates, services, and photos.

ePay for fines & fees:

• Overdue fines
• Library Pharos printing fees
• Document delivery
• Special collections fees
• Meeting & event fees
• Friends of the Library membership

Connecting with the Library Online

• E-newsletters for books & movies: see a specific book or movie page. Enter your e-mail address in the e-newsletter form at the top of the page. Most e-newsletters send monthly updates that are identical to the web page of book listings.
• Twitter users may receive text messages about upcoming events and featured reads: http://twitter.com/KCPubLibrary. (Carrier charges may apply.)
• TextUs: sign up to receive text message alerts for upcoming Library events (carrier charges may apply). Phone number and carrier required.
• Teen podcasts on Internet Archive
• Library photos on Flickr
• Library information on Facebook