Customer service

All Library locations will be closed on Monday, February 15 in observance of Presidents' Day.

Please contact customer service for any question regarding Library technologies, services, or policies.

  • Call 816-701-3449 during business hours
  • Chat (Ask Now!): Monday - Friday from 9:00 a.m. to 5:00 p.m.
  • E-mail: Use the e-mail form or contact us via
  • Mail: Kansas City Public Library, ATTN: Reference, 14 West 10th Street, Kansas City MO 64105.


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