Retooling for Resilience: Customer Analysis & CRM Tools

Date of Event: 
Wednesday, July 8, 2020 11:30 am to 1:00 pm
Audience: 
Adults
Online Event

For many, pivoting and transitioning to a digital 'new normal' is posing its challenges. Get some clarity on what tools are out there from Rochelle Walker of the Hughes Walker Group as well as some guidance on how to leverage tools available to you through KCPL's digital collection to help you get a better handle over your customer segments, conduct market and industry research and much more. This series will cover a different process for each session beginning with client management.

Please RSVP for a link to the event.